Legal Notice

Website: chodenla.com
Business / Store Name: Choden La
Business Type: Online retail store for handcrafted sterling silver jewelry
Location: Toronto, Ontario, Canada
Contact Email: support@chodenla.com

About Choden La

Choden La offers handcrafted artisanal jewelry, including 925 sterling silver rings, pendants, bracelets, bangles, earrings, chains, and accessories. Our pieces may feature natural gemstones, traditional motifs, spiritual symbols, and contemporary silver designs. Each product page includes details about the item, including material, size, stone type where applicable, price, and product images.

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, materials, and measurements are accurate and up to date. Because many jewelry pieces are handcrafted, small variations in shape, finish, stone colour, oxidation, texture, size, and detailing may occur. These variations are part of the handmade character of the jewelry and do not normally indicate a defect.

Unless otherwise stated on the product page, silver items are described as 925 sterling silver. Gemstone descriptions are provided in good faith based on supplier, artisan, or available product information. Natural gemstones may vary in colour, pattern, inclusions, clarity, and finish.

Pricing and Currency

All prices shown on chodenla.com are listed in Canadian dollars unless otherwise stated. Prices may change without notice. Applicable taxes, shipping fees, customs duties, import taxes, and other charges may be calculated at checkout or charged separately by the destination country.

Orders and Payment

Orders placed through chodenla.com are subject to acceptance and availability. We reserve the right to cancel or refuse any order where product information, pricing, availability, payment authorization, or customer details cannot be verified.

Payments are processed through secure third-party payment providers. Choden La does not store full credit card details on its website.

Shipping

We ship orders according to the shipping options shown at checkout or on our Shipping Policy page. Delivery times are estimates only and may vary due to carrier delays, customs processing, holidays, weather, incorrect addresses, or other factors outside our control.

Customers are responsible for providing a complete and accurate shipping address. International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges required by their country.

Please review our Shipping Policy for current shipping methods, handling time, delivery estimates, shipping costs, and tracking information.

Returns, Exchanges, and Refunds

Returns and exchanges are handled according to our Return & Refund Policy. Customers should review the policy before purchasing to understand the return window, item condition requirements, return shipping responsibilities, refund processing time, and any non-returnable items.

Jewelry must generally be returned unused, unworn, undamaged, and in its original packaging unless the return is due to an error or confirmed defect.

Custom, resized, altered, final sale, or hygiene-sensitive items may not be eligible for return unless required by law or unless the item arrives damaged or incorrect.

Jewelry Care

Sterling silver may naturally tarnish over time due to exposure to air, moisture, chemicals, lotions, perfumes, sweat, or storage conditions. To help preserve your jewelry, store pieces in a dry place, avoid contact with harsh chemicals, remove jewelry before swimming or bathing, and clean gently with a soft polishing cloth.

Choden La is not responsible for normal wear, tarnishing, accidental damage, misuse, improper storage, or damage caused by third-party repair or alteration.

Intellectual Property

All website content, including product photos, product descriptions, logos, graphics, text, designs, and branding, is owned by or licensed to Choden La unless otherwise stated. Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, Choden La is not liable for indirect, incidental, special, or consequential damages arising from the use of this website, product delays, carrier issues, customs delays, product care issues, or misuse of purchased items.

Nothing in this notice limits any rights customers may have under applicable consumer protection laws.

External Links

This website may contain links to third-party websites, payment providers, shipping carriers, social media platforms, or marketplace pages. Choden La is not responsible for the content, privacy practices, policies, or services of third-party websites.

Governing Law

This website and related transactions are governed by the laws of Ontario and the applicable federal laws of Canada, unless mandatory consumer protection laws in another jurisdiction apply.

Updates to This Notice

Choden La may update this Legal Notice from time to time. The updated version will be posted on this page with the latest effective date.

Effective Date: 2026